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Privacy and Security

Protecting your information and your loved one’s future.

Virginia529 is committed to keeping your information — and your accounts safe. Find out more about the security tools that are available to protect your savings.

How Virginia529 protects your account:

Secure access to your online account
Transaction alerts and notifications
Suspicious activity monitoring

Keeping Your Online Accounts Secure

Online fraud can happen to anyone, whether it’s hacking, phishing, online identity theft, or another form of cyber-attack. While some cases are unavoidable, there are many things you can do to keep your online accounts (of all types) safe.

How you can protect your account:

4 Steps to Take to Protect Yourself Online

Choosing Good Security Questions for Your Online Accounts

5 Red Flags of Phishing

Protecting your privacy

Learn more about Virginia529’s privacy practices:

Online Privacy Policy
Read Online Privacy Policy
Terms
Read Terms
Disclosures
Read Disclosures

Need to report suspicious or fraudulent activity?

Timely action is important—contact Virginia529 immediately.

Report suspicious or fraudulent activity

Security FAQs

Multi-factor authentication, also known as two-step verification, is the process that requires two ways of proving your identity and can be used to protect your Virginia529 account(s). While there is no one perfect authentication method – for instance, passwords are the leading source of data breaches --- the concept behind multi-factor authentication is that a second or third factor will compensate for the weakness of the other factor. While this requires an extra step when logging into your account, it does provide a more secure online experience.

Multi-factor authentication strengthens security. Authentication factors such as passwords and pins can be vulnerable to hackers and cyber criminals. But by adding another authentication factor to your data, the additional layer of security makes it more difficult for hackers to access your account.

Authentication apps generate verification codes for signing in to sites that require a high level of security. You can use these apps to get verification codes even if you don't have an internet connection or mobile service.

There are a number of authentication apps that customers can choose from, including Auth0, Google Authenticator, Duo, Authy, Akamai and RapidIdentity.

See all FAQs