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Customer service hours
Monday - Friday 8:30 a.m. - 5:00 p.m. EST
By phone
Toll-Free: 1-888-567-0540
Toll-Free Fax: 1-866-757-1295
Individuals with hearing or speech disabilities may dial 711 to access Telecommunications Relay Services (TRS) from a telephone or TTY.
Peak contact periods are:
11:00 a.m. - 2:00 p.m. EST
All day on Mondays or the day after a holiday
Please consider calling outside of peak periods to reduce your time on hold. You can also submit your question by email using the form above.
In-person
9001 Arboretum Parkway
North Chesterfield, VA 23236
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By mail
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Invest529 Contributions (excluding Tuition Track Portfolio)
P.O. Box 719226
Philadelphia, PA 19171-9226
Tuition Track Portfolio Contributions
P.O. Box 716485
Philadelphia, PA 19171-6485
Prepaid529 Payments
P.O. Box 719232
Philadelphia, PA 19171-9232
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