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Customer service hours
Monday - Friday 8:30 a.m. - 5:00 p.m. EST
Toll-Free Fax: 1-866-757-1295
Individuals with hearing or speech disabilities may dial 711 to access Telecommunications Relay Services (TRS) from a telephone or TTY.
Peak contact periods are:
11:00 a.m. - 2:00 p.m. EST
All day on Mondays or the day after a holiday
Please consider calling outside of peak periods to reduce your time on hold. You can also submit your question by email using the form above.
9001 Arboretum Parkway
North Chesterfield, VA 23236
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P.O. Box 719226
Philadelphia, PA 19171-9226
Tuition Track Portfolio Contributions
P.O. Box 716485
Philadelphia, PA 19171-6485
P.O. Box 719232
Philadelphia, PA 19171-9232
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